Privacy Policy

1. Introduction

Sebina AI, operated by RIMAUTEK SDN. BHD. ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered website builder platform at sebina.ai (the "Service").

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and authentication credentials. If you subscribe to a paid plan, we collect billing information processed securely through our third-party payment provider. We do not store your full payment card details.

2.2 Project Data

We store the website content, code, and configuration files you create using our platform. This includes text, images, design preferences, and deployment settings. Your project data is stored securely in our cloud infrastructure.

2.3 Usage Data

We automatically collect information about how you interact with the Service, including AI token usage, pages visited, features used, deployment activity, and technical data such as browser type, IP address, and device information.

2.4 AI Interaction Data

When you use our AI generation features, we process the prompts and descriptions you provide to generate website content. These interactions are used to improve our service quality but are not shared with third parties for marketing purposes.

2.5 Payment and Payout Data

When the Managed Payment Gateway is enabled on your websites, we process your customers' checkout details on your behalf — name, email address, order details and payment status. We never receive or store full card numbers or online-banking credentials; those stay with the payment provider. To process your withdrawals we also collect your payout bank details (bank name, account number and account holder name).

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To process your transactions and manage your subscription
• To generate AI-powered website content based on your inputs
• To deploy and host your websites on our infrastructure
• To send you service-related communications (subscription reminders, security alerts)
• To monitor and analyze usage patterns to improve our platform
• To detect, prevent, and address technical issues and abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• AI Service Providers: We use third-party AI services for content generation. Your prompts are processed through their APIs to generate website content.
• Payment Processor: A third-party payment processor handles your payment transactions. We do not store your full payment card details.
• CHIP (payment provider): When you sell through the Managed Payment Gateway, payment, refund and payout processing is performed through CHIP; the checkout details described in section 2.5 are shared with CHIP for that purpose.
• Cloud Infrastructure: We use trusted third-party cloud providers for database storage and website hosting.
• Image Services: Third-party stock image services are used to source images for generated websites.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures including HTTPS encryption for all data transmission, encrypted database storage, secure authentication systems, and regular security monitoring. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your account data and project files for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, though some anonymized usage data may be retained for analytics. Deployed websites will be taken offline upon account deletion.

7. Your Rights

You have the right to:

• Access and download your personal data and project files
• Correct inaccurate information in your profile
• Delete your account and associated data
• Export your website code and content
• Opt out of non-essential communications

To exercise these rights, contact us at [email protected].

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies. Analytics data is collected through our own infrastructure, not through third-party analytics services.

9. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy. Sebina AI, operated by RIMAUTEK SDN. BHD., reserves the right to update or change the Terms of Service and this Privacy Policy at any time; when we make changes, you will be presented with the updated documents in the app and must accept them to continue using the Service, and your acceptance (version and date) is recorded on your account.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: